Our Cookies Policy - Your Data, Your Choice

Luminous Casino uses cookies to enhance your experience and ensure the security of your account. Cookies are small text files stored on your device that help us recognize you, maintain your session, and remember your preferences.

We use cookies for several essential purposes. Session cookies keep you logged in while you play our games powered by Pragmatic Play, Microgaming, Nolimit City, NetEnt, iSoftBet, and Evolution. These cookies expire when you close your browser. Security cookies help us detect and prevent fraudulent activity, protecting your account and deposits.

Functionality cookies remember your preferences, such as language and game settings. Analytics cookies help us understand how players use our platform, which games are most popular (like Mines, Book of Dead, Sweet Bonanza, and Crazy Time), and identify areas for improvement. These cookies don't identify you personally but provide aggregated usage data.

Marketing cookies show you relevant promotions and bonuses. We also use cookies to support our responsible gaming features, monitoring play patterns to help you maintain control of your gaming activity. Third-party cookies from our payment provider, analytics partners, and support channels (phone, email, live chat, Telegram, WhatsApp) may also be stored on your device.

You can control cookies through your browser settings. Most browsers allow you to block all cookies or receive alerts when a cookie is sent. However, disabling cookies may affect your ability to log in or use certain features of Luminous Casino.

Our use of cookies complies with applicable regulations. For questions about how we use cookies or to exercise your rights regarding your data, contact our support team. We're committed to transparency about the cookies we use and the choices available to you.

Different cookies serve distinct purposes on the Luminous Casino website. Understanding what each type does helps you make informed choices about how your data is collected and used.

Session cookies exist only during your visit. They're automatically deleted when you close your browser and store temporary information needed to keep you logged in, track items in your account, and preserve your game preferences as you navigate the site. They're essential for basic platform functionality.

Persistent cookies remain on your device after you leave, with expiration dates ranging from weeks to several years. These remember your login details, language preferences, betting history, and favorite games so you don't need to re-enter information on future visits.

First-party cookies are set directly by Luminous Casino. They manage account security, game performance, and preferred payment settings. Third-party cookies come from external partners, including analytics providers and payment systems like TRON. They enable smooth transactions, help our support team via Live chat and Telegram respond more effectively, and provide insights into how players use the platform.

Functional cookies enhance your experience by remembering choices you make, such as your preferred currency (USD), language, or bookmarked games. Analytical cookies track website usage patterns, showing which games (Sweet Bonanza, Crazy Time, Gates of Olympus) draw the most interest and helping identify technical issues. This data is always anonymized and allows us to improve the platform continuously.

Marketing cookies track your activity across the web to show relevant advertisements for Luminous Casino. They record what content interests you and measure whether our promotions reach the intended audience. You can disable these cookies through your browser settings without affecting core functions.

While cookies enhance your experience at Luminous Casino by tracking preferences, keeping you logged in, and improving overall performance, you maintain complete control over them at any time. We support multiple methods to disable or restrict cookies based on your comfort level and privacy needs.

Luminous Casino uses cookies to provide essential functionality and to improve your experience. However, you can modify cookie settings through your browser, enable privacy signals like Do Not Track, or contact our support team for personalized assistance managing your preferences.

Different cookie types serve different purposes on our platform. Essential cookies enable login sessions and payment processing, while analytics cookies help us understand how visitors use our site. Marketing cookies track your interests for targeted promotions. You can disable non-essential categories without affecting core features.

Our support team is available via email, phone, live chat, Telegram, or WhatsApp to answer specific questions about our cookie practices, discuss which cookies impact your experience, or help configure your account preferences for optimal privacy.

Luminous Casino holds license ALSI-202601036-FI1 from Anjouan and fully complies with the General Data Protection Regulation (GDPR) for users in European Economic Area jurisdictions. This applies across all our products: slots like Sweet Bonanza and Book of Dead, poker tables, live games powered by Evolution, and our sports betting and sportsbook services.

Under GDPR, you have specific rights. You can access your personal data, correct any inaccuracies, request complete deletion of your account, and receive your information in a portable format. Contact our support team via email, phone, live chat, Telegram, or WhatsApp to exercise any of these rights. We process all such requests within 30 days.

We collect only the minimum information necessary: account verification details, TRON payment processing records, responsible gaming documentation, and fraud prevention signals. We never sell your personal data to marketers or data brokers. When third parties such as payment processors, hosting providers, or verification services access your information, they do so only under strict legal agreements and only to the extent necessary to serve you.

Your data remains on file for the duration of your account plus five years afterward to fulfill legal and tax obligations. Session cookies expire when you close your browser, while analytics cookies may persist for up to 365 days. You can adjust your browser settings at any time to control which cookies you accept.

We protect your information through encryption, strict access controls, and regular security reviews. Our dedicated Data Protection Officer is available to answer GDPR questions. If a data breach occurs that could affect your privacy, we will notify you within 72 hours as required by law. Our complete privacy policy provides full details on what we process, how we use it, and with whom we share it.

• Request access to your data or ask us to delete your account
• We do not sell personal information to marketers or brokers
• All third-party data transfers are governed by legal agreements
• Contact support anytime via email, phone, live chat, Telegram, or WhatsApp
• File a complaint with your national data protection authority if needed